Managing your customer relationships is essential to any service business. RepairQ offers powerful tools to manage your consumers and corporate accounts with visibility into contacts, sales history, equipment, opportunities, and more.
In-store Experience: Qpop™
Give your customers an exceptional experience during check-in and checkout using RepairQ’s tablet app, Qpop. With Qpop, you have a dedicated visual presentation that supports your customer counter experience.
Online Experience: Qsite™
Provide your customers with an online portal to check on their tickets. Qsite can provide your customers a brief summary of their open tickets including the current status, balance due, last updated time, and notes.
RepairQ’s communication automation tools makes it easy to build and manage emails and text messages, that are delivered to your customers based on the rules you define. RepairQ’s Revv integration helps deliver post-sales surveying and online reviews from your best customers.