Build customer loyalty with RepairQ®‘s CRM

Unique Customer Relationship Management tools built for repair shops. 

Lead Generation

  • Present your store locations for a lead to search, browse, and select
  • Allow leads to browse items and receive a real-time quote price
  • Provide a form to collect and store a lead’s contact information
  • Enable your leads to browse and schedule an appointment
Screenshot of the form leads can fill out to receive a real-time quote price
Computer monitor showing RepairQ powered repair status screen and iPad showing verification page

Powerful CRM

  • Manage your customers across your entire organization
  • See historic sales, repair, equipment, and referrals
  • Manage customer email communications and marketing
  • Track Opportunities and notes for each account

Customer Experience

  • Use Qpop™ to present advertising at your retail point of purchase
  • Provide a visual aid for selling services and confirming prices
  • Display custom service data, like diagnostic forms
  • Speed up check-in with automated account lookup
A woman signing a signature page on a customer-facing ipad at a POS
Screenshot of an iPad displaying pick-up information for the customer

Share Updates

  • Operate a turnkey, branded customer service portal
  • Supply real-time updates to your customers
  • Easily embed Qsite in your current website
  • Check service statuses using our APIs

Capture Feedback

  • Collect customer input and electronic signatures
  • Create and customize automated feedback requests
  • Target your best customers to leave reviews online
  • Utilize Revv® to deliver intuitive post sales surveys
female hands holding a cup with coffee and an iPhone displaying a text message from a company attempting post sales engagement

Want to learn more about Qsite™?

Head over to the Qsite overview page to see all of the powerful features that can take your customer experience to the next level. 

Qsite Overview