Improve Your Online Reputation

TracPoint® provides innovative marketing programs and services designed for multi-location repair shops to measure and drive sales. Working with thousands of multi-location retailers across the US and Canada, our suite of products, now integrated into RepairQ®, allows for increased results and improved user experience. TracPoint services include:

Apps

Through our Digital Business Card/app platform, we provide your business with a feature rich and affordable solution to deploy a beautifully designed custom branded app that increases sales through customer loyalty, referrals, and employee networking. Your employees will have their own custom digital business card to easily share with customers, prospects, friends and family. These unique applications are designed to meet the needs of any business and can be easily loaded onto your customer’s devices at the point of sale.

  • Your brand on the home screen of every customer’s device 
  • Functionality to drive reviews and referrals
  • Digital Business Card in App for one button contact 
  • Social Media Employee Advocacy
  • Share to customers via QR code, SMS, social networks and more!
  • Locations, store hours, directions, and contact info for each location 
  • Custom Promotions 
  • Customer Chat
  • Push messages and more! 

Digital Business Card

Revv

REVV delivers post-sale customer experience surveys automatically through RepairQ. This survey data allows you to monitor a sales rep’s performance and drive satisfied customers to easily leave online reviews.

  • Increase your positive online reviews by over 500%
  • Decrease negative reviews by up to 70%
  • Rate and rank your employees based on the customer experience they deliver
  • Respond quickly to customer concerns and issues
  • Improve your store’s online SEO rankings
  • Increase foot traffic by establishing credibility online
  • Increase repeat purchases with bounce-back offers

Post-Sale Survey and Reviews Generator

Rallio

The TracPoint Rallio Social Media Platform is designed for managing your social media across all your locations simply and with impact. This innovative service allows you to easily manage your social media presence on Facebook, Twitter, LinkedIn, Instagram, Yelp, and Google from one central login. From controlling content for all your locations to responding to reviews, Rallio gives you the tools to enhance your online reputation. Gain the ability to easily and quickly manage your social media and grow your business with this powerful integration.

  • Easily post content to all locations, markets, regions or specific locations
  • Access post-ready content created by brands you carry
  • Create, store and distribute your own social content
  • Permissions and various access levels for different members of your organization
  • Manage and respond to all online reviews
  • Promote your business with integrated Facebook Advertising
  • Employee Advocacy – turn your sales staff into Brand Ambassadors with the ability to create and share your content out to their own social networks. Employee leaderboard, analytics, and optional rewards program included
  • Advanced analytics measure your social growth, brand reputation, post engagement, check-ins, reviews and more

Best-in-Class Social Media Management and Content Platform

Do you stand out among the competition? Get an analysis of your online reputation FREE!