RepairQ’s wide success is driven by our robust repair & service tracking system. Our system provides retail chains & shops unrivaled power to manage staff productivity, quality & turn-time standards, customer & technician feedback, & powerful reporting that that follows customers, equipment / devices, services, stores, technicians & overall service program performance & profitability.
✓ Track customers, technicians, equipment / devices, labor & parts
✓ Capture authorizations, waivers, & deposits
✓ Track turn-times, resolutions & rework of each order
✓ Track individual technician & team performance
✓ Gain powerful insights into your service profitability